The 8th domestic Conference of Society for Serviceology

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Organized Session

Transformative Service Research (TSR)

Fri. Mar 13, 2020 9:30 AM - 11:00 AM Room C (3rd Floor G32)

Chair:Bach Ho

10:24 AM - 10:42 AM

[OS-4-04] An Encouragement of Business Action Research (BAR): TSR for working style

*Kei Shibuya1, Bach Q Ho2 (1. NEC, 2. University of Tokyo)

Keywords:Transformative Service Research, Employee Well-Being, Business Action Research, Working Style

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