Session information

Oral Session

Service Digitalization 2

Fri. Sep 15, 2023 10:15 AM - 11:35 AM Room 1

Chair: Yasuharu NISHI (The University of Electro-Communications, Tokyo)

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[O3-05] Product vs. Service-Based Intelligent Assistants

A Vignette-Based Survey Exploring Differences in Expectations and Fears

*Yutaro Nemoto¹, Hitesh Dhiman², Röcker Carsten^2,3 (1. Yokohama City University, 2. OWL University of Applied Sciences and Arts, 3. Franhofer IOSB-INA)

[O3-06] A Self-Sovereign Service Development on a Web3 platform

*Ryo Tateishi¹, Tatsuto Kibe¹, Toui Ando¹, Kousuke Kakumoto¹, Shigeru Hosono¹ (1. Tokyo University of Technology)

[O3-07] Measuring Customers and Employees' Behavior and Constructing Models in the Food and Beverage Service Industry

*Mai Otsuki¹, Takashi Okuma¹ (1. National Institute of Advanced Industrial Science and Technology)

[O3-08] Attitude survey on information channels, trust and need of healthcare services

*Hiroyasu Miwa¹, Gaku Kutsuzawa¹, Fumiya Akasaka¹, Yoshiyuki Kobayashi¹ (1. National Institute of Advanced Industrial Science and Technology)

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