Session information

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Oral Session

Hospitality and Tourism

Sat. Sep 16, 2023 1:00 PM - 2:20 PM Room 2

Chair: Thi Tuyet Nhung Tran (Aichi Toho University)

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[O11-01] Luxury hotel service touch points for customer satisfaction

*Eunpyo Hong¹, Jeewoo Yun¹, Sangwoo Lee¹, Jungkun Park¹ (1. Hanyang University)

[O11-02] Evaluating tourist authentic experience in cultural tourism destination.

*Aisyah Tri Astari¹, Yoshinori Hara¹ (1. Kyoto University)

[O11-03] A Study on the Evolution of Service of Rest area on Japanese Expressways

*Tsubasa Kaino¹, Kazuyoshi Hidaka¹ (1. Tokyo Institute of Technology)

[O11-04] Generation Z Consumer Behaviour on Ultra-Low Cost Airlines

Mya Thiri Lwin¹, *Dhairya Rupesh Jesrani¹ (1. Kyoto University)

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