The 8th International Conference on Serviceology (ICServ2023)

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Oral Session

Service Experience

Sat. Sep 16, 2023 10:15 AM - 11:55 AM Room 2

Chair: Md Abul Kalam Siddike (Suntec)

[O10-04] Exploring Retail Evolution in an Emerging Market from Service Innovation Perspective

*Thi Tuyet Nhung Tran1 (1. Aichi Toho University)

Keywords:Retail Evolution, Emerging Market, Service Innovation

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