The 8th International Conference on Serviceology (ICServ2023)

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Oral Session

Service Design 1

Thu. Sep 14, 2023 4:20 PM - 5:40 PM Room 1

Chair: Fumiya Akasaka (AIST)

[O2-03] Relational Changes by Introducing Information Tools in Medical Services

An Ethnography of Dialysis Prevention for Diabetic Patients in a Medium-Sized Hospital in Japan

*Hiromi Yamaguchi1, Yasunobu Ito1 (1. Japan Advanced Institute of Science and Technology )

Keywords:medical information tools, relational changes, team medical

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