The 8th International Conference on Serviceology (ICServ2023)

Presentation information

Oral Session

Service Digitalization 3

Sat. Sep 16, 2023 2:35 PM - 3:35 PM Room 1

Chair: Tatsunori Hara (The University of Tokyo)

[O9-03] Rapport building by voice mimicry on customer service in Virtual Environments

*Hiiro Okano1, Naoto Wakatsuki1, Yukihiko Okada1, Keiichi Zempo1 (1. University of Tsukuba)

Keywords:Mimicry, Rapport, Virtual Enviromments

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