3:20 PM - 3:40 PM
[2K3-NFC-3a-01] Consideration of application cases of structured manual and its utilization
Keywords:Knowledge Engineering, Ontology, Serviceology
The authors have proposed the methodology, which is called knowledge explication, to construct qualitative knowledge base (KB). The authors focus on employee-driven approach to construct KB. Knowledge explication method is one of the approach. The constructed knowledge is call structured manual in this context. This manuscript provides clarification of the cases which the authors applied knowledge explication method or structured manuals. The authors also classify the contents of structured manuals which was constructed in each case. The last part of this manuscript shows developing systems for knowledge explication as future prospects.