[1K4-E-1] Knowledge engineering

[1K4-E-1-01] How is Social Capital Associated with Perception of AI?

An Observation from a Survey of Residents in Metropolitan Tokyo Area

〇Yoji Inaba¹ (1. Nihon University)

Keywords:AI, social capital, ICT

Numerous papers and articles have been written on the relation between social capital (SC) and information communication technologies (ICT) in the past thirty years. Artificial intelligence (AI) which obviously overlaps with ICT is another popular subject in recent years. Yet few papers deal with the association between AI and SC. This paper is an attempt to fulfill the gap based on a web survey (N=5000) the author carried out in the metropolitan Tokyo area in Japan in 2018. The survey asked questions on ICT literacy, SC (networks, trust, norms of reciprocity) as well as perceptions on the AI and its impact on society. Statistically significant positive associations between cognitive SC and affirmative perception of AI use were observed. However, impact of structural SC on AI perception is either none existent or negative. Structural SC created by group participation as well as contacts with others including those at work place does not create affirmative perception on AI. On the contrary, these structural SC could be a source of negative AI perception.