[3A3-J-13] AI application: enterprize and management

[3A3-J-13-04] Influences caused by faultlines on the organizational performance.

〇Fumiko Kumada¹, Setsuya Kurahashi¹ (1. University of Tsukuba)

Keywords:Diversity, Faultline, Agent-based model

The diversification of employment and work styles in organizations is inevitable to ensure a stable workforce in Japan, where a labor force is shrinking due to a declining birthrate and an aging population. Using the concept of faultlines, which are hypothetical dividing lines that may split a group into subgroups of people based on their multiple attributes, this paper examines the relationship of influences of a structure of diversity: the faultline strength and the number of subgroups: and communication within an organization. It is verified by an agent-based model based on the results a survey of Japanese organizations. In conclusion, when staff in an organization interact smoothly the structure of diversity influences less on the organizational performance. However, when the interaction is not smooth, for example, the communication between similar staff, the structure of diversity influences more the performance. Therefore, it is important to manage the interaction and communication.