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[2F1-GS-9-04] Development of simultaneous summarizing technology of multiple sites context for multiple agent tele-operation system
[[Online]]
Keywords:HCI, UI, summarization
When an operator teleoperates with semi-autonomous conversational robots simultaneously installed at multiple locations, the operator needs to quickly understand the context of the situation to change the operating robot. Therefore, clarifying suitable summarization methods for each typical situation for the use-case of multiple conversational robots provides sufficient conversational services. In this paper, we proposed a summarization method for each situation and researched if operators can understand the context more quickly by the proposed method than the standard method. Firstly, we categorized conversation situations by task-orientation of possible use-case in conversational robots, and then we focused on the "taking out of food" and "chitchat" as a task-oriented and non-task-oriented conversational situation. Finally, we researched the suited summarization method by comparing the proposed method and the common one. As a result, we found that the proposed method suits for focused conversational situations to understand the contents of a conversation.
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