Session information

Oral Session

Session 5 Service quality, Customer satisfaction, Loyalty / Service experience

Sat. Mar 10, 2018 4:30 PM - 5:35 PM 1153 (Liberty Tower 15F)

Chair: Satoshi Sakai (Hosei University)

4:30 PM - 4:55 PM

*Takeshi Oshita¹ (1. Meiji University)

4:55 PM - 5:20 PM

*Wataru Uemoto¹, Kenji Sera² (1. Reitaku University, 2. Kobe University)

Q&A (5:20 PM - 5:35 PM)

Abstract password authentication.
Password is required to view the abstract. Please enter a password to authenticate.

Please log in with your participant account.
» Participant Log In