The 6th domestic Conference of Society for Serviceology

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Oral Session

Session 8 Service quality, Customer satisfaction, Loyalty

Sun. Mar 11, 2018 9:00 AM - 10:30 AM 1153 (Liberty Tower 15F)

Chair: Kazuhiro Fujimura (Kagawa University)

9:50 AM - 10:15 AM

[1-8-03] The influences of self-efficacy for health behavior in medical services

*Chihiro Morito1 (1. University of Marketing and Distribution Sciences)

Keywords:Self-efficacy, Health Behavior, medical services

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