The 6th domestic Conference of Society for Serviceology

Presentation information

Oral Session

Session 12 Service design/Grobal context

Sun. Mar 11, 2018 10:30 AM - 12:00 PM 1154 (Liberty Tower 15F)

Chair: Yoshinori Hara (Kyoto University)

11:20 AM - 11:45 AM

[2-12-03] A Study on Support Method of Consulting Service using Text Mining(2nd part)

Application to Real Scale Problem

*Ruriko Watanabe1, Nobutada Fujii1, Daisuke Kokuryo1, Toshiya Kaihara1, Yoichi Abe2, Ryoko Santou3 (1. Kobe University, 2. F&M, co.,ltd., 3. The New Industry Research Organization (NIRO))

Keywords:Text Mining, Correspondence Analysis, DEA Discriminant Analysis

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