The 6th domestic Conference of Society for Serviceology

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Oral Session

Session 19 Servitization

Sun. Mar 11, 2018 4:40 PM - 5:45 PM 1154 (Liberty Tower 15F)

Chair: Tomoya Kamoh (Nagoya Gakuin University)

4:40 PM - 5:05 PM

[2-19-01] Action Research for Servitization of Industrial Robot/IoT Business: A Case Study in Robot Study Group in Yamagata, Japan

*Norikazu Aoto1 (1. Meiji University)

Keywords:Servitization, Value Co-Creation, Service Logic

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