The 6th domestic Conference of Society for Serviceology

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Oral Session

Session 19 Servitization

Sun. Mar 11, 2018 4:40 PM - 5:45 PM 1154 (Liberty Tower 15F)

Chair: Tomoya Kamoh (Nagoya Gakuin University)

5:05 PM - 5:30 PM

[2-19-02] servitization method using a concept of demand chain

*Osamu Sakai1 (1. Hosei University)

Keywords:servitization, demand chain, service design, pricing

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