The 6th domestic Conference of Society for Serviceology

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Oral Session

Session 6 Value co-creation

Sat. Mar 10, 2018 4:30 PM - 6:00 PM 1154 (Liberty Tower 15F)

Chair: Kazuma Imamura (Ibaraki University)

5:20 PM - 5:45 PM

[2-6-03] Practice of Dialog model to Alleviate Value conflict with Customer in System development Service

*takao ogawa1, kunio shirahada1 (1. Japan Advanced Institute of Science and Technology)

Keywords:dialog, conflict, value co-creation, interaction

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