The 6th domestic Conference of Society for Serviceology

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Organized Session

Organaized Session 1
Service Productivity

Sat. Mar 10, 2018 3:00 PM - 6:00 PM 1166 (Liberty Tower 16F)

Organaizer: Toshikazu Saito (Renaissance INC.), Keiko Toya (Meiji University)

[OS1-05] A new viewpoint of service productivity

*KEIKO TOYA1 (1. Meiji University Graduate School of Global business)

Keywords:service productivity, emotional value, knowledge value

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