The 6th domestic Conference of Society for Serviceology

Presentation information

Poster Session

Poster Session

Sun. Mar 11, 2018 12:00 PM - 1:15 PM Yadai Hall (Liberty Tower 23F)

12:00 PM - 1:15 PM

[PO-19] Discussion of Modeling Service Satisfaction by Case-Based Decision Theory and its Application

*Hiroki Takahashi1, Nishino Nariaki1, Takenaka Takeshi2, Ishikawa Ryuichiro3 (1. School of Engineering, The University of Tokyo, 2. National Institute of Advanced Industrial Science and Technology (AIST), 3. Waseda University-SILS)

Keywords:Case-Based Decision Theory, Service, Satisfaction

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