Session information

Organized Session

Organized Session 1
Service & Platform

Sat. Mar 2, 2019 1:00 PM - 2:20 PM Room C (West Bldg. 9 W933)

Chair: Takeshi Takenaka (AIST)

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1:00 PM - 1:16 PM

[OS1-01] Platform ecosystems in service industry

*Yuki Inoue¹, Takeshi Takenaka¹ (1. AIST)

1:16 PM - 1:32 PM

[OS1-02] Growth Strategy and Sustainability of Platform Business

*Masataka Hashimoto¹, Yuki Inoue² (1. Meiji University, 2. National Institue of AIST)

1:32 PM - 1:48 PM

[OS1-03] Consideration on services of RFID business

*Takami Kasasaku¹, Yuki Inoue², Takeshi Takenaka², Ryohei Arai¹, Shuzo Fujimura³ (1. FUJITSU FRONTECH LIMITED, 2. National Institute of Advanced Industrial Science and Technology, 3. Tokyo Institute of Technology)

1:48 PM - 2:04 PM

[OS1-04] Consumer's payment choice in Felica base electronic money services

*Koichiro Sasai¹, Masaharu Tsujimoto¹, Kunihiko Higa¹ (1. Department of Innovation Science, Tokyo Institute of Technology)

2:04 PM - 2:20 PM

[OS1-05] Possibility of service benchmarking platform using employee satisfaction, customer satisfaction and profitability.

*Yukihide Shibuya¹, Takeshi Takenaka², Hiroshi Nishikoori¹, Hidetoshi Tsuji¹ (1. MS&Consulting Co.Ltd.,, 2. National institute of Advanced Industrial Science and Technology)

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