The 7th domestic Conference of Society for Serviceology

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Oral Presentation

Oral 5
Service design (2)

Sun. Mar 3, 2019 9:30 AM - 10:50 AM Room A (West Bldg. 9 W935)

Chair: Keiko Kasamatsu (Tokyo Metropolitan University)

10:30 AM - 10:50 AM

[A-5-04] A Chronology of Service Design Reearch

*Fumiya Akasaka1, Atsunobu Kimura1, Momoko Nakatani1, Masayuki Ihara1 (1. NTT Service Evolution Labratories)

Keywords:Service Design, Chronology, Review

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