The 7th domestic Conference of Society for Serviceology

Presentation information

Oral Presentation

Oral 9
Value co-creation

Sun. Mar 3, 2019 3:30 PM - 4:50 PM Room A (West Bldg. 9 W935)

Chair: Masato Shoji (Takachiho University)

4:30 PM - 4:50 PM

[A-9-04] A consideration of Mob Echo in Service Dominant Logic

*YUXIANG ZHENG1, Hiroaki Ito2, Yasuharu Nishi2 (1. The University of Electro-Communications, Faculty of Informatics and Engineering, Department of Informatics, Management Science and Engineering Program, 2. The University of Electro-Communications, Graduate School of Informatics and Engineering, Department of Informatics, Management Science and Engineering Program)

Keywords:Service design, Co-creation, Empathy

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