The 7th domestic Conference of Society for Serviceology

Presentation information

Oral Presentation

Oral 6
Service measurement (2)

Sun. Mar 3, 2019 9:30 AM - 10:50 AM Room B (West Bldg. 9 W934)

Chair: Hideaki Takagi (University of Tsukuba)

9:30 AM - 9:50 AM

[B-6-01] Quantification of Employee Behavioral Change after Introduction of Transportation Robots in a Japanese Restaurant

*Ayaka Nagumo1, Ryosuke Ichikari3, Takeshi Shinmura2, Katsuko Nakahira1, Muneo Kitajima1, Takashi Okuma3 (1. Nagaoka University of Technology, 2. GANKO Food Service Co., Ltd., 3. Human Informatics Research Institute, AIST)

Keywords:Transportation Robot, Human Machine Harmonization, Human Behavior Sensing, PDR, Behavioral Change

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