The 7th domestic Conference of Society for Serviceology

Presentation information

Organized Session

Organized Session 4
Service/Knowledge science B

Sun. Mar 3, 2019 11:00 AM - 12:50 PM Room C (West Bldg. 9 W933)

Chair: Haruko Nagaoka (Hitachi, Ltd.)

11:30 AM - 11:46 AM

[OS4-03] Preliminary study of attachment of evaluation factor on network visualization about service quality

*Kazuma Tomikawa1 (1. Osaka Prefecture University)

Keywords:Text Mining, Topic Extraction, Co-occurrence network, Structural Equation Modeling

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