The 8th domestic Conference of Society for Serviceology

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Poster Presentation

Poster Session

Fri. Mar 13, 2020 1:30 PM - 2:20 PM Poster session room (4th Floor G41)

[PO-18] A Study on Service & Hospitality Factors that satisfy Luxury Travelers from Europe and the United States

*Yuriko Endo1, Yasunaga Wakabayashi2 (1. MBA in Tourism and Hospitality Management, Graduate School of Management, Kyoto University, 2. Professor, Graduate School of Management, Kyoto University)

Keywords:Luxury Travel, Satisfaction factor of Luxury Travelers, Hotel ambiance, Global Luxury Hotel Brand

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