The 8th domestic Conference of Society for Serviceology

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Poster Presentation

Poster Session

Fri. Mar 13, 2020 1:30 PM - 2:20 PM Poster session room (4th Floor G41)

[PO-24] Actorship: Conceptual Domain in Service Research

*Yuna Murae1, Yukihiko Okada2 (1. Service Engineering, Accounting, and Marketing Laboratory in University of Tsukuba, 2. Faculty of Engineering, Information and Systems, University of Tsukuba)

Keywords:customer behavior, actorship, customer participation

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