The 8th domestic Conference of Society for Serviceology

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Oral Presentation

Service design/Service ecosystem

Thu. Mar 12, 2020 2:30 PM - 4:00 PM Room B (3rd Floor G31)

Chair:Naoshi Uchihira(JAIST)

3:30 PM - 3:50 PM

[B-2-04] The motivations of lessons

*Yoji Hata1 (1. University of Marketing and Distribution Science)

Keywords:Lessons, customer community, Focus group interview (FGI), Motivations

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