The 8th domestic Conference of Society for Serviceology

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Oral Presentation

Tourism system/Ecotourism/Destination marketing (3)

Fri. Mar 13, 2020 11:00 AM - 12:30 PM Room B (3rd Floor G31)

Chair:Masato Shoji

11:36 AM - 11:54 AM

[B-4-03] The Dynamic Change of Tourists' Tolerance for Crowding in Tourism Services

*Takashi Aoike1, Bach Ho1, Tatsunori Hara1, Jun Ota1, Yohei Kurata2 (1. the University of Tokyo, 2. Tokyo Metropolitan University)

Keywords:Crowding, Zone of tolerance, Change of ZOT, Tour planning support

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