The 8th domestic Conference of Society for Serviceology

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Oral Presentation

Organizational strategy/Understanding employee

Fri. Mar 13, 2020 2:30 PM - 3:30 PM Room C (3rd Floor G32)

Chair:Junichi Muramatsu

2:50 PM - 3:10 PM

[C-1-02] The relationship between customer orientation, job satisfaction, and organizational commitment in healthcare provider.

*Hidehiko Sakurai1 (1. Hokkaido University of Science)

Keywords:service provider, customer orientation, job satisfaction, organizational commitment

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