The 9th domestic Conference of Society for Serviceology

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Oral Presentation

Industrial case study, service education

Wed. Mar 10, 2021 10:40 AM - 12:00 PM Room A (Zoom)

Chair:Takeshi Takenaka(AIST)

11:40 AM - 12:00 PM

[A-4-04] Changing service platforms of network business because of the Corona virus

Case study

*Hisaki Kawamoto, Kenichi Kumamoto1, Shinji Tanaka1, Takao Kondo1 (1. FORDAYS Co.,Ltd.)

Keywords:colona, customer expericene, network business, engagement, case study

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