The 9th domestic Conference of Society for Serviceology

Presentation information

Oral Presentation

Service Design 2

Tue. Mar 9, 2021 3:30 PM - 5:10 PM Room B (Zoom)

Chair:Tatsunori Hara(The University of Tokyo)

4:10 PM - 4:30 PM

[B-2-03] Service design and design process of programming class in elementary school

*Makiko Aso1 (1. Tokyo Metropolitan University)

Keywords:service encounter, value creation, educational service

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