The 9th domestic Conference of Society for Serviceology

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Oral Presentation

Value cocreation

Wed. Mar 10, 2021 10:40 AM - 12:00 PM Room B (Zoom)

Chair:Yutaro Nemoto(TIRI)

10:40 AM - 11:00 AM

[B-4-01] Service analysis of construction projects

Role of the client organization in value co-creation and co-destruction

*hideaki tani1, kunio shirahada1 (1. Japan Advanced Institute of Science and Technology)

Keywords:value co-creation, value co-destruction, client

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