The 9th domestic Conference of Society for Serviceology

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Poster Presentation

Poster session (1st Day)

Tue. Mar 9, 2021 2:00 PM - 3:30 PM Poster Session Room (Zoom)

[P-1-08] Analysis of Effect of Lifestyle Factors on Structure of Service Satisfaction

*Shohei Kawasaki1,2, Hiroki Takahashi1,2, Takeshi Takenaka2, Hiroshi Nishikoori3 (1. Univ. of Tokyo, 2. National Institute of Advanced Industrial Science and Technology, 3. MS&Consulting Co,.Ltd)

Keywords:Structual Equation Modeling(SEM), Simultaneous Analysis of Several Groups, Factor Analysis, Customer Satisfaction

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