Poster session (1st Day)

[P-1-09] Opportunities for service innovation in the Covid-19 related confusion

*Shigeru Hosono^1,2, Akira Kondo^1,3, Hideki Sato^1,4, Masahiko Suzuki^1,5, Tetsuya Muramoto^1,6, Noriko Wada^1,7,8, Michitaka Kosaka^1,9, Other Members¹ (1. Practical Science SIG, 2. Tokyo University of Technology, 3. Kagoshima Women's College, 4. NEC Corporation, 5. East Japan Railway Co., 6. Fujitsu Limited, 7. Meditrina, 8. Yamanashi Eiwa College, 9. Japan Advanced Institute of Science and Technology)

Keywords:Innovation Driver, Maslow's hierarchy of needs, Ba, Customer expectations, Socialization