Effect of Voice mimicry Skills of Skilled Customer Service Employees in Retail Stores

Presentation information

Poster Presentation

Wed. Mar 10, 2021 2:20 PM - 3:50 PM Poster Session Room (Zoom)

2:20 PM - 3:50 PM

*Hiroya Yamada¹, Yukihiko Okada¹, Keiichi Zempo¹ (1. Univ. of Tsukuba)

Keywords:Customer service, Voice mimicry, Salesperson's skill

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