Airport Welcome Service: Service design to provide a sense of relief and anticipation to families waiting for arrivals

Daiki Nakamura

[P-2-08] Airport Welcome Service: Service design to provide a sense of relief and anticipation to families waiting for arrivals

*Daiki Nakamura¹, Chihiro Sato¹, Masato Yamanouchi² (1. Keio University Graduate School of Media Design, 2. Professional University of Information and Management for Innovation)

Keywords:Airport Experience, Location Based Service, Welcoming Service, Airport

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Presentation information

Poster session (2nd day)

[P-2-08] Airport Welcome Service: Service design to provide a sense of relief and anticipation to families waiting for arrivals

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