The 10th domestic Conference of Society for Serviceology

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Oral Presentation

Academic Sessions

Service Design 2

Tue. Mar 8, 2022 2:10 PM - 3:30 PM Room A (Zoom)

Chair:Kunio Shirahada(JAIST)

3:10 PM - 3:30 PM

[A-2-3-04] Proposal of Service Design Method to Avoid User Dropout for Green Business Innovation

*Hayato Usuda1, Mari Inoki2, Naoshi Uchihira3 (1. Smart SE Consortium, 2. Kogakuin University, 3. Japan Advanced Institute of Science and Technology)

Keywords:Innovation design, Green business, Design thinking, Requirements elicitation, Internet of things

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