Invited Talk: A Study on Value Creation Model Considering Service Capability

Presentation information

Organized Session

Academic Sessions

Mon. Mar 7, 2022 3:40 PM - 5:00 PM Room C (Zoom)

Chair:Yoshinori Hara

4:40 PM - 5:00 PM

Yoshinori Hara¹, *Noriko Souri^1,2 (1. Graduate School of Management, Kyoto University., 2. Kumon Institute of Education Co., Ltd.)

Keywords: Service Model , Service Capability, Service and Wave

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