Service Quality Evaluation During the Progress of Customer Service Using Wearable Electroencephalography

Takumi Wakabayashi

[P-2-06] Service Quality Evaluation During the Progress of Customer Service Using Wearable Electroencephalography

*Takumi Wakabayashi¹, Hiroya Yamada¹, Yukihiko Okada², Keiichi Zempo² (1. Graduate School of Systems and Information Engineering, Univ. of Tsukuba, 2. Faculty of Engineering, Information and Systems, Univ. of Tsukuba)

Keywords:service stress, electroencephalogram, frontal lobe asymmetry

Abstract password authentication.
Password is required to view the abstract. Please enter a password to authenticate.

Presentation information

Poster 2

[P-2-06] Service Quality Evaluation During the Progress of Customer Service Using Wearable Electroencephalography

Password