OS2：サービス・ケイパビリティと産学の課題 (Theory SIG)

Wed. Mar 8, 2023 11:05 AM - 12:20 PM Room A (International Conference Hall I)

+Add all to schedule

[A-1-2-1] Redefining service capability and developing a framework for sustainable management

*Satoshi Shimada¹, Hisashi Masuda², Michiko Honda³, Hyunjeong Spring Han¹, Yoshinori Hara¹ (1. Graduate School of Management, Kyoto University, 2. Faculty of Global Engagement, Kyoto University of Foreign Studies, 3. The Institute of International Tourism & Hospitality Inc.)

[A-1-2-2] Search for intangible assets (non-financial capital) that affect the performance of hotel companies

Service Capabilities that Enable Acquisition, Maintenance and Deployment of Strategic Resources

*Michiko Honda¹, Satoshi Shimada² (1. The Institute of International Tourism & Hospitality Inc., 2. Graduate School of Management, Kyoto University)

[A-1-2-3] Face-to-face or online meeting?

Understanding the differences between online and face-to-face meetings by focusing on the differences in distance between participants using the construal-level theory

Takashi Tsutsumi¹, *Tomoko Ogasawara¹, Maresuke Sasaki¹, Daisuke Yasumatsu¹, Yukie Matsumoto¹ (1. Globis University)

[A-1-2-4] Service capability and mobile technologies

Mobile Technology Adoption: Implications for Maximizing Resource Utilization

*Spring H. Han¹ (1. Kyoto University)

[A-1-2-5] Service Capability and Trustworthiness

*Hisashi Masuda¹, Miwa Nishinaka² (1. Kyoto University of Foreign Studies, 2. Kagawa University)

Session information