The 12th domestic Conference of Society for Serviceology

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Oral Presentation

Academic sessions

Service design 1

Tue. Mar 5, 2024 9:50 AM - 11:10 AM Room B (119)

渋田 一夫（宮城大学）

10:10 AM - 10:30 AM

[B-1-1-2] Service design based on mutual assistance

A Study of a theoretical framework through a case studies in Japan

*Kazutoshi Sakaguchi1, Harada Hirokazu2 (1. Yamaguchi University, 2. Imika, Inc.)

Keywords:Mutual assistance, Service design, Service-dominant logic, Citizen, Design ability

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