The 12th domestic Conference of Society for Serviceology

Presentation information

Poster Presentation

Academic sessions

Poster session

Wed. Mar 6, 2024 1:00 PM - 2:20 PM Poster (Student lounge)

1:00 PM - 2:20 PM

[P-2] The practice of Service Design in Project-Based Learning (PBL) (Part 2)

Analysis and consideration of employee experience (EX) in social issues solving related to automotive mechanics

*Yuya Kyomen1, Hana Iwasaki1, Kazutoshi Sakaguchi1 (1. Yamaguchi University)

Keywords:Service design , Business process analysis , EX, ES

Abstract password authentication.
Password is required to view the abstract. Please enter a password to authenticate.

Password