Workshop
WONCA APR Conference 2019 » Workshop
Fri. May 17, 2019 8:30 AM - 10:00 AM Room 11 (2F Room K)
Organizer/Chair/Speaker: Evelyn Van Weel-Baumgarten(Radboudumc, Nijmegen, Netherlands)
Facilitator: Chiaki Mishima(Aoba urban clinic, Medical cooporation Platanus / International Committee, Japan Primary Care Association, Japan), Naomi Takasawa(Hoshiyokozuka Clinic / The Department of Community and Family Medicine, Fukushima Medical University, Japan), Ryuji Suzuki(Shirakawa Satellite for Teaching And Research STAR in General Medicine, Fukushima Medical University, Japan)
Adequate patient centered communication between professionals and patients has a positive impact on health-outcomes and can be trained effectively. Many medical curricula and other healthcare professions training programs therefore include longitudinal, helical, integrated communication skills training in their programs with both classroom training and workplace learning. However transfer from classroom to clinical practice is difficult, and skills deteriorate if no feedback on actual communication is provided to learners and doctors which fits with that local context of clinical practice. Giving helpful constructive and non-judgmental feedback is a skill that deserves training. This workshop focusses on the skills and techniques of providing effective feedback and can be used in any (cultural) context. The workshop will be interactive throughout: after an interactive introduction it will contain a mini presentation and discussion, a short video of a primary care consultation will precede a demo of feedback which will be used to elicit feedback rules with the audience in a playful way, using brainstorming in pairs and summarizing in plenary, Participant role-play will provide an opportunity to practice feedback in small groups of three. A final discussion will bring everything together and the workshop will finish with formulating learning points and take home messages.
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