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Workshop
WONCA APR Conference 2019 » Workshop
[WS3-33] Practical tools for local, self-directed quality improvement in primary care practice
Fri. May 17, 2019 3:30 PM - 4:15 PM Room 11 (2F Room K)
Organizer: Helen Susan Crawley(Royal College of General Practitioners UK, UK)
Chair: Val Wass(Emeritus Professor of Medical Education, Keele University, UK)
Facilitator: Helen Susan Crawley(Royal College of General Practitioners UK, UK)
Speaker: Myint Oo(General Practitioners' Society at Myanmar Medical Association, Myanmar)
Facilitator/Role player: Khin Soe(Quality Improvement Co-ordinator, Meikhtila Quality Circle, Myanmar), Peter Saunders(Royal College of General Practitioners Clinical Lead for Quality Improvment, Myanmar)
Speaker: Taku Matsunaga(Shizuoka Family Medicine Program, Japan)
In Japan and Myanmar, as in many other countries, quality improvement and assurance processes are at an early stage of development. Some quality improvement and assurance activity is occurring in individual practices or localities, but national frameworks, standards or goals have not been set.
This workshop aims to model how quality can be improved at a local level using simple quality improvement tools including audit, significant event analysis, identifying learning needs, and writing practice development plans. These tools can bring immediate benefit to patients and practitioners, as well as preparing the practice should goals and standards be agreed at a national level.
In Japan, some clinicians are auditing the care they provide, including patient satisfaction, but there are no national systems or standards.
In Myanmar, the GP Society and Ministry of Health and Sports requested support from the Royal College of General Practitioners to develop quality improvement in General Practice. Pilot quality indicators were developed and RCGP ran quality improvement workshops in Mandalay Division. The Myanmar GPs then set up local quality circles to continue their learning, to involve other colleagues in quality improvement, to reduce professional isolation and to identify and address local resource issues.
[Outcome]
By the end of this sessions participants will have identified a specific learning need and made a SMART (specific, measurable, achievable, relevant and timely) plan to address this need. Participants will have become familiar with tools such as significant event analysis that can be used to identify their learning needs.