The 9th domestic Conference of Society for Serviceology

Presentation information

Poster Presentation

Poster session (2nd day)

Wed. Mar 10, 2021 2:20 PM - 3:50 PM Poster Session Room (Zoom)

[P-2-04] Applying Human Centered Design Approach to Create Concept for Global Work Coordination.

Case Study of Concept Creation for Business Data Linkage Solution on Mining Machine Operations based on Ethnographic Research among Three Countries.

*Ryota Niizeki1 (1. Hitachi,Ltd., Research & Development Group, Global Center for Social Innovation - Tokyo)

Keywords:Ethnography, Service Design, Human-Centered Design

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