Session information

Oral Presentation

Academic Sessions

Service Design 2

Tue. Mar 8, 2022 2:10 PM - 3:30 PM Room A (Zoom)

Chair:Kunio Shirahada(JAIST)

2:10 PM - 2:30 PM

[A-2-3-01] Constructing a Knowledge Architecture for Living Lab Practices

*Fumiya Akasaka¹, Yuya Mitake², Yusuke Tsutsui², Kentaro Watanabe¹, Yoshiki Shimomura² (1. AIST, 2. Tokyo Metropolitan University)

2:30 PM - 2:50 PM

[A-2-3-02] Applying design methodology for digital technology assisted service system - A case study of communication tools -

*Sakie Takagi¹, Yusuke Kishita², Kentaro Watanabe³, Ikue Mori³, Yasushi Umeda² (1. The University of Tokyo Faculty of Engineering, 2. The University of Tokyo School of Engineering, 3. National Institute of Advanced Industrial Science and Technology )

2:50 PM - 3:10 PM

[A-2-3-03] Service STAMP/STPA: Prediction Method for Complaint Factors By Emotions

*Akinori Fujii¹, Yasuharu Nishi¹ (1. The University of Electro-Communications)

3:10 PM - 3:30 PM

[A-2-3-04] Proposal of Service Design Method to Avoid User Dropout for Green Business Innovation

*Hayato Usuda¹, Mari Inoki², Naoshi Uchihira³ (1. Smart SE Consortium, 2. Kogakuin University, 3. Japan Advanced Institute of Science and Technology)

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