Service Employees' Perceived Unwelcome Altruistic Behaviours

Presentation information

Oral Presentation

Academic Sessions

Tue. Mar 8, 2022 9:20 AM - 10:40 AM Room B (Zoom)

Chair:Chieko Minami(Kobe university)

10:00 AM - 10:20 AM

*Wataru Uemoto¹ (1. Kyoto Sangyo University)

Keywords:Customers' Unwelcome Altruistic Behaviour, Service Encounter, Altruistic Motivation

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