Service tecology: a mathmatical model of value co-creation mechanism that encourages service excellence

Presentation information

Oral Presentation

Academic Sessions

Mon. Mar 7, 2022 9:20 AM - 10:40 AM Room C (Zoom)

Chair:Satoshi Shimada(Kyoto University)

10:20 AM - 10:40 AM

*Tatsunori Hara¹, Satoko Tsuru¹, Seiichi Yasui¹ (1. The University of Tokyo)

Keywords:Value co-creation, Service excellence, International standards, Co-creation environment, Service design

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