[MGI36-P01] Research and Development on Chatbot for Disaster Response
Keywords:Disaster response, Chatbot, Social implementation
Disaster response agencies always suffer from the human resource shortage under the disaster situation. To solve the problem, efficient disaster response applying ICT technology to the social media has been required. In this study, we are developing two systems helping disaster responses. The first system automatically collects and summarizes disaster damage reports through the interactions between a chatbot and a victim. The second system provides optimized information for each victim based on each situation estimated via the interaction. In this presentation, we introduce this study as a case study of social implementation of the social media with technical background.