[1B1-OS-11a] [Organized Session] OS-11

[1B1-OS-11a-03] Towards a New Method for the Investigation of Tourists' Needs

〇Shuang Song¹, Hidenori Kawamura¹, Junichi Uchida², Hajime Saito³ (1. Hokkaido University, 2. Otaru University of Commerce, 3. Hokkaido Information University)

Keywords:tourism, needs analysis, text mining

Many travel surveys have been carried out in many tourist destinations to investigate tourist's needs. However, traditional survey methods can be time and money consuming. Meanwhile, the analysis of the massive and up-to-date travel reviews may be able to provide a low-cost and real-time substitute. There are many tasks before we can develop a method to perform the investigation automatically. This paper will explain the progresses we have made through manual analysis and show the remaining tasks for developing an automated method.