4:50 PM - 5:10 PM
[3J2-04] Continuous conversation with two-robot coordination
Keywords:Conversational system
We have been working on a conversational dialogue system that raises user satisfaction and draws interests through dialogues, unlike a task-oriented dialogue that answers simple instructions and questions.
To raise user satisfaction, systems should precisely respond to a user utterance and continue dialogue with topics that strongly related to the user utterance.
However, most conversational systems, which are usually utilize one-turn query-response pairs, are difficult to naturally continue dialogue.
In this study, by controlling dialogue topics with multiple robot coordination, we propose a novel conversational system with two-turn query-response pairs that can naturally continue consistent dialogue.
Our field experiment at Kyoto city zoo shows that our proposed system achieves very high user satisfaction.
To raise user satisfaction, systems should precisely respond to a user utterance and continue dialogue with topics that strongly related to the user utterance.
However, most conversational systems, which are usually utilize one-turn query-response pairs, are difficult to naturally continue dialogue.
In this study, by controlling dialogue topics with multiple robot coordination, we propose a novel conversational system with two-turn query-response pairs that can naturally continue consistent dialogue.
Our field experiment at Kyoto city zoo shows that our proposed system achieves very high user satisfaction.